"Professional Communications in Today’s Workplace"
This interactive, customized onsite workshop focuses on the obstacles that create misunderstanding and the successful behaviors and best practices that effectively overcome these obstacles. Written, electronic, verbal, and non-verbal approaches are emphasized. The professional communication training workshop also focuses on the value of asking questions and how to actively listen and paraphrase.
At the conclusion of this course, participants should be able to
- Determine the obstacles that are interfering with messaging
- Analyze their audience and determine the outcome
- Decide upon the medium to send messages
- Implement active listening strategies