Effective communication is essential for a productive, positive workplace. This type of environment fosters a healthier bottom line for your business. Workplace miscommunication , however, can throw things out of whack, with consequences ranging from dissatisfied employees and high turnover rates to costly missed deadlines.
Don’t let workplace miscommunication throttle your productivity! Learn the common causes of miscommunication at work and how to avoid them.
Making AssumptionsThis is the most common cause of miscommunication in the workplace. It stems from assuming someone knows what to do, that a particular need is obvious, or that others view a problem the same way you do.
The solution? Never assume anything. You may feel as though you’re stating the obvious sometimes, but it’s much easier to be crystal clear in the first place than to unravel a mistake later on.
Conveying Confusing Body LanguageA huge percentage of communication is non-verbal. Gestures, facial expressions, posture, and tone of voice may convey more of what you mean than your actual words.
Leaders with good communication skills consider body language in every interaction, not allowing personal thoughts or upcoming events to distract them. Eye contact, open body language, and a positive tone help avoid inadvertent non-verbal signals.
Providing Only the Bare NecessitiesIt may save time to communicate only the essentials with your workforce, but then you end up with two scenarios. Attentive workers may interrupt you by asking questions you could’ve covered in the first place, or less studious workers may just plow ahead, completing their work more or less correctly.
To ensure the best results possible and save time making corrections, give your team all the information they need up front.
Making Typing ErrorsContradictory dates and times, incorrect links, and misspelled names in emails confuse and may even offend recipients. Once misinformation starts circulating, correcting the confusion wastes time and resources.
Learn more about avoiding costly and hurtful workplace miscommunication at the workplace with the professional expertise of Hurley Write, Inc . We offer customized onsite writing courses and communications boot camps that will improve your workplace communication skills.
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