Do You Know What's Causing Your Team's Communication Crisis?
The symptoms of a communcation crisis: documents taking too long to get out the door, confused clients, or proposals that fall flat.
Before you spend money solving the wrong problem, let us help you figure out the root cause.
With our PROS Communication Diagnostic™.
What’s Involved
We analyze your team’s documents and writing, reviewer comments, and the tools you have in place (style guides, templates, etc.).
We show you what’s working and what’s not, but better still, we show you how to solve the problems.
What You Get
Our PROS Roadmap: a detailed report that outlines the root cause of the issues and show you exactly what to do to solve the problem. For good.
Issues we've found in Communication Diagnostics
Lack of writing & review standards
Many organizations lack clear writing and review standards. Without these standards, writers and reviewers struggle to produce professional documents in a timely manner.
Leadership doesn't have the full picture
Often, leadership believes that things are going smoothly when the reality is that writers are confused, reviewers are making confusing comments, and tools aren’t usable.
Unclear approach to tasks
When your team isn’t clear about project guidelines, they use tools and resources inconsistently (or not at all), or there’s a lack of coherent project management practices, poor document quality results.
Skills gaps
Organizations that assume that professionals have the skills they need to write and/or review effectively waste a lot of time and money trying ineffective solutions, such as generic writing courses, AI, or in-house “experts.” More often than note, these “solutions” fail because they don’t address specific needs.
If any of these hit home, consider our PROS Communication Diagnostic™.
What you can expect from our PROS Communication Diagnostic™
Think of our Communication Diagnostic as an x-ray that will help ensure you’re solving the right problem at the right time.
You'll receive our PROS Roadmap, which includes
- Actionable steps
- In-depth findings
- Recommendations for long-term solutions
- A clear path forward
- Specific examples of where and how your team can improve
- Recommendations for improving your writing/reviewing tools
Our process for PROS Communication Diagnostic™
We survey your writers and reviewers to discover what they see as what's working (and not) within the organization.
We evaluate your team’s documents and any tools your organization has in place (style guides, templates, etc.) for writers and reviewers.
We prepare our PROS™ Roadmap, a report that includes our findings and recommendations.
The PRO Communication Diagnostic
We review the PROS™ Roadmap with stakeholders and discuss the best path forward.
Discover how Hurley Write can help your team
Don't take our word for it, see what our clients have to say.
For 35+ years, we’ve shown organizations how to improve their communication, whether that involved designing and teaching writing and/or reviewing workshops, improving their writing and/or reviewing tools, offering individualized coaching, or helping them put processes in place.
And we can help your team of professionals, too!
Mike Brett
conEd
William Walters
IDA
Mike Brett
Raytheon
Andrew Charles
Bristol Myers Squibb
Aylia Thomas
Orica US
Judy Lettington
PaxVax
David Anderson
DTCC
Jacueline Davis
IDA
Simon Matthews
Raytheon
Dan Littlefield
Genentech
Aylia Thomas
John Deere
Gregory Marshall
D & H Global Tax Group
Frequently Asked Questions
What is a communication diagnostic?
You’re probably familiar with diagnostics generally and what they’re designed to do and a communication diagnostic is the same thing—it’s designed to help you pinpoint writing and review issues so that you can fix them.
How does the PROS Communication Diagnostic™ identify the causes of poor communication?
The diagnostic process starts with a detailed questionnaire to gather insights from stakeholders about perceived writing and reviewing challenges. The diagnostic team then reviews your organization’s documents, the tools available to writers and reviewers (such as style guides and templates), and the overall processes in place. This thorough evaluation helps pinpoint specific areas contributing to ineffective communication.
What outcomes can we expect from undergoing the PROS Communication Diagnostic™?
Organizations can expect to receive a PROS™ Roadmap report detailing the diagnostic findings, actionable steps, and tailored recommendations. This roadmap provides a clear path forward to address identified issues and enhance both writing and reviewing skills within the team. Ultimately, the diagnostic aims to refine communication processes, saving time and money while improving overall document quality.
Are there any prerequisites for an organization to be eligible for the PROS Communication Diagnostic™?
There are no specific prerequisites for undergoing a communication diagnostic. However, it is ideal for organizations that recognize potential inefficiencies or issues in their communication processes and are committed to improving these areas. A willingness to engage in the diagnostic process and implement recommended changes is crucial for achieving meaningful results.
Let us build a customized communication program for your team.
Take the first step toward improving your team’s communication g by scheduling your free consultation today.
Do You Know What's Causing Your Team's Communication Crisis?
The symptoms of a communcation crisis: documents taking too long to get out the door, confused clients, or proposals that fall flat.
Before you spend money solving the wrong problem, let us help you figure out the root cause.
With our PROS Communication Diagnostic™.
What’s Involved
We analyze your team’s documents and writing, reviewer comments, and the tools you have in place (style guides, templates, etc.).
We show you what’s working and what’s not, but better still, we show you how to solve the problems.
What You Get
Our PROS Roadmap: a detailed report that outlines the root cause of the issues and show you exactly what to do to solve the problem. For good.