Writing SOPs

Standard operating procedures training that produces results.

Our Courses are Customized for Your Team.

Standard operating procedures: Every company has them, but not every team knows how to write them. These crucial documents help businesses facilitate compliance, produce quality products, ensure an injury-free workplace, and more. But they’re often poorly written, difficult to understand, and just bad.

How can users comply with SOPs if they don’t understand them? The answer is: They can’t! That’s why Hurley Write’s Standard Operating Procedures Training is a valuable tool for all types of firms in need of better SOPs. We’ll help your team understand process mapping, write easy-to-follow steps, use language to increase clarity, and more.

Think of it like an SOP for your SOPs.

Course Description

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Choose How to Take the Course:

Onsite
Virtual

In our instructor-led, customized onsite workshop, your team will learn strategies to plan, write, and revise SOPs that are user-friendly. The onsite workshops are hosted at your facility and offered in one-, two-, or three-day sessions.

Learn more about onsite training here.

Course Objectives:

Use process mapping to determine where a process begins and ends
Determine what sections to include
Write the various sections
Use formatting and other rhetorical cues to enhance usability
Use language effectively
Use graphics to augment usability
Troubleshoot

In our instructor-led, customized virtual workshop, your team will learn strategies to plan, write, and revise SOPs that are user-friendly. Unlike the onsite training, the virtual sessions are offered in shorter sessions over time.

Learn more about virtual training here.

Course Objectives:

Use process mapping to determine where a process begins and ends
Determine what sections to include
Write the various sections
Use formatting and other rhetorical cues to enhance usability
Use language effectively
Use graphics to augment usability
Troubleshoot

Through this course, I was given a new way to look at writing SOPs. Appropriate examples based on current SOPs reinforced instruction.

Antoinette A.
- Verified Course Attendee

How Standard Operating Procedures Training Can Help

Show Transcript

SOPs, or standard operating procedures, are the backbone of most organizations. They ensure that things get done on time and that processes are standardized. Yet, in so many organizations, they're poorly written and difficult to read and understand. Our customized SOP workshop will teach your team how to write usable, useful SOPs, how to use graphics and other rhetorical elements such as white space and language effectively. Your team will complete a Hurley Write SOP workshop armed with the tools they need to write effective SOPs. Hi, my name is Pam Hurley, and I'm the owner and founder of Hurley Write Incorporated, a certified women-owned small business. If you'd like more information, give us a call or email me directly, [email protected]. I look forward to chatting with you.

Take This Course

What To Expect

Before the Course

A deep dive by our analysts into your team’s documents
A customized proposal that outlines the topics we propose to cover based on this analysis
A discovery/planning call to ensure that our plan meets your vision
Pre- and post-class assessment (depending on the package you choose)

During the Course

In-class exercises that give participants opportunities to apply concepts
Breakout sessions in which participants work collaboratively to apply concepts and solve writing problems
Examples of your team’s rewritten workplace samples to illustrate concepts
Real-time feedback from the instructor on breakouts
Micro-learning sessions
Socratic discussion
Opportunities for participants to ask questions

After the course

Depending which option you choose, your team can expect:

Scores on their’ post-class assessment
Access to our digital library, which includes short videos, quizzes, and other resources
Access to Option 1 of one of our online courses
Office hours, so that participants can meet with the instructor, share work, and get personalized feedback
Forums, which is a chat room that participants can use to ask questions and get answers from our team of writing professionals
Personalized coaching and feedback