SOP Writing

Use our customized workshop to sharpen your team's skills to develop thorough and professional standard operating procedures.

Workshop Details

Workshop Description

Whether your team writes SOPs, work instructions, or policies, you understand how critical they are to the smooth operation of the business. 

They ensure that products and services are standardized, help teams do their work effectively, and ensure a streamlined work process. That is when they’re well-written and user-friendly. 

Too often, however, these documents are difficult to read and understand, aren’t written so that users can follow and complete a task effectively, don’t use formatting and other cues to enhance usability, and simply aren’t functional. The workshop focuses on helping participants.

“Our presentation training prepares professionals to deliver better, more targeted, and more engaging presentations.”

Workshop Aims

Your team will learn:

  • How and why to use process mapping
  • How to format SOPs for readability
  • How to use language and sentence structure for ease of use
  • How to use graphics that augment the text
  • Why troubleshooting is a must
  • What sections contribute to a useful SOP

Process Mapping and Organizational Structure

Effectively use process mapping to identify the start and end points of a process to ensure a comprehensive understanding of scope and avoid overlap. Participants learn strategies to align content with process flow for clarity and coherence.

Crafting User-Centered Documentation

Participants learn strategies to prioritize the needs of intended users, including how to use language, organization, and format.

Using graphics and other tools to enhance the user experience

Participants learn techniques to improve document usability through effective formatting, the use of rhetorical cues, and graphics. 

A word from our Founder

Module - 01

Introduction to Process Mapping

Module - 02

SOP structure

Module - 03

User-Centric SOP writing

Module - 04

Creating Logical Flow

Module - 05

SOP writing according to industry standards

Module - 06

Enhancing Usability Graphics

Module - 07

Troubleshooting and Quality Assurance

Method of Instruction

SOP Writing

Your Workshop, Your Choice

Large teams typically choose to have the workshop delivered onsite or virtually.

Onsite

One of our coaches will deliver our course at your facility.

Virtually

Our courses are delivered via a virtual platform such as Zoom or Teams.

No matter what you choose, every workshop includes:
Completely Customized, White Glove Experience logo
Group Breakout Sessions Where Participants Practice And Apply Concepts logo
Instructor Feedback logo

Completely Customized, White Glove Experience

Group Breakout Sessions Where Participants Practice And Apply Concepts

Customized Instructor Feedback And Solutions

Team Writing Exercises

And more! Hurley Write also offers self-paced online courses that are pre-recorded. These are great for individual team members. The self-paced course includes feedback on writing and, depending on your chosen package, personal coaching from one of our experts.

Frequently asked questions

What is the format of Hurley Write's onsite and virtual workshops?

Our workshops are highly interactive and completely customized to your team’s needs. We use micro-learning techniques, hands-on exercises, breakout sessions, and instructor feedback to ensure participants actively apply concepts. The format is designed for engagement and retention, not passive listening, so participants leave ready to use new strategies immediately.

Onsite workshops typically run two to five days, depending on document complexity and how much practice your team needs. Virtual workshops are usually 10 hours split into two-hour segments. Self-paced online courses include modules of about 30 minutes each, completed at your own pace.

Every workshop is customized around your team’s actual documents and writing challenges. We use real samples from your team to build exercises, breakouts, and examples. The training focuses on planning, structure, clarity, and revision, with research-based strategies grounded in readability principles that apply to any document type.

Workshops include multiple opportunities for participants to apply concepts to their own writing. Onsite sessions typically include two to five practice sessions per day; virtual sessions include one per two-hour block. The pace is structured for active learning, with feedback after every exercise so participants improve in real time.

In addition to customized onsite and virtual workshops and self-paced online courses, we offer one-on-one coaching, document review, and our PROS™ Communication Diagnostic. We also help clients build templates, style guides, and reference documents to support consistent writing across teams long after the workshop ends.

Yes. Every workshop is fully customized to your team’s documents, industry, and goals. We’ve trained teams across pharma, biotech, engineering, finance, manufacturing, energy, and technology. Instructors review writing samples before each workshop so exercises, examples, and breakouts match your real-world context.

The PROS Roadmap™ is Hurley Write’s proprietary framework for planning and writing any document. It stands for Purpose, Reader, Outcome, and Strategy. Participants learn to apply these four elements to every document they write, making the planning process repeatable and the final document clearer and more targeted.

Yes. Instructor feedback is built into every workshop format. Onsite and virtual sessions include real-time feedback during breakouts and exercises. Self-paced online courses include feedback options where Hurley Write coaches review submitted writing and provide detailed comments to help participants apply each concept correctly.

Teams typically see fewer document revisions, faster review cycles, clearer writing across roles, and stronger alignment between writers and reviewers. Many clients report measurable reductions in document revision time and improved confidence among writers. Skills learned transfer directly to the documents your team writes every day.

Schedule a free consultation to discuss your team’s writing challenges, document types, and goals. We’ll recommend a workshop or course tailored to your team’s size, industry, and learning preferences. You can also download our workshop catalog or explore self-paced online courses for individuals.

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Contact Hurley Write, Inc.

We’re here to help your team communicate better. Let us know how to reach you.

Prefer to chat? Call us at 877-249-7483

Prefer to chat? Call us at 877-249-7483