"Writing Usable, User-Friendly SOPs"

Effective Standard Operating Procedures (SOPs) are crucial for every organization interested in producing quality products and ensuring an injury-free workplace and standardized processes. For too many companies, however, their SOPs are poorly written and designed, not user-friendly, and include too much (or too little) detail. We've worked with a number and variety of firms training their staff to write clear, concise, and usable SOPs. We can also conduct a gap analysis to help you understand where your SOPs are and where they need to be and help you design usable templates.

Your team can take this class via an instructor-led, customized workshop delivered at your facility. The course can be combined with any of our other writing courses or presentation skills course or value-adds for a complete learning experience.

Onsite Workshop

Our customized instructor-led workshops, delivered at your facility, are fun, interactive, and educational. We use Socratic discussion, micro-learning techniques, in-class exercises, and breakout sessions to ensure that participants walk away with strategies they can use immediately and long-term.
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Online Classes

Our online course is offered as off-the-shelf or we can customize. What makes this online course unique is that it includes voiced lectures, 24/7 access, take-aways, cheat sheets, knowledge checks, and writing options on which participants receive substantive feedback.
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Webinar

Our webinars are fully customized and are offered live or can be pre-recorded. The webinars are offered in one-hour sessions and are great for people who simply don’t have the time to attend a longer class.
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Value-Adds

We offer a full array of support for the training, including pre- and post-class assessments; pre- and post-class feedback on writing; coaching; writing homework; and reinforcement messages sent to their PCs, laptops, and smartphones.
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