If your team writes user manuals, SOPs, deviation reports, instructions, policies, procedures, or really any variety of documents that people must use in their work, they're writing technical documents. The one overwhelming question that we have to start asking is: how well prepared is your team to actually write them?

Too often, writers faced with creating these types of documents either lack the expertise, or they've never been taught how to write them, or even how to write them well. So consequently, what happens then? The documents miss the mark. They're unusable. They're unclear. They're confusing. They're often unfocused. But there's good news. The good news is your team can actually learn how to write better technical documents that are concise, precise, targeted, and ultimately, the goal is, usable.

In our workshop, Exceptional Technical Writing, our team was going to learn research-based strategies that will help them plan, write, and revise a variety of technical documents. Our technical writing courses are offered as an online and even as a customized instructor-led onsite webinar and virtual classes. Contact us today and we'll be able to put together a customized solution for your team www.HurleyWrite.com, or call us.

• A deep dive by our analysts into your team’s documents
• A customized proposal that outlines the topics we propose to cover based on this analysis
• A discovery/planning call to ensure that our plan meets your vision
• Pre- and post-class assessment (depending on the package you choose)

• In-class exercises that give participants opportunities to apply concepts
• Breakout sessions in which participants work collaboratively to apply concepts and solve writing problems
• Examples of your team’s rewritten workplace samples to illustrate concepts
• Real-time coaching from the instructor on breakouts
• Micro-learning sessions
• Socratic discussion
• Opportunities for participants to ask questions

Depending which option you choose, your team can expect:

• Scores on their’ post-class assessment
• Access to our digital library, which includes short videos, quizzes, and other resources
• Access to Option 1 of one of our online courses
• Office hours, so that participants can meet with the instructor, share work, and get personalized coaching
• Forums, which is a chat room that participants can use to ask questions and get answers from our team of writing professionals
• Personalized coaching