TL;DR: Hurley Write’s SOP Writing
This page explains how Hurley Write helps teams create standard operating procedures that are clear, practical, and easy to use in real work situations. Instead of dense or confusing documents, the workshop focuses on writing SOPs with the end user in mind, emphasizing clarity, logical structure, readable language, and helpful visuals. The goal is to make procedures that people actually understand, trust, and follow, improving consistency and efficiency across an organization.
Whether your team writes SOPs, work instructions, or policies, you understand how critical they are to the smooth operation of the business.
They ensure that products and services are standardized, help teams do their work effectively, and ensure a streamlined work process. That is when they’re well-written and user-friendly.
Too often, however, these documents are difficult to read and understand, aren’t written so that users can follow and complete a task effectively, don’t use formatting and other cues to enhance usability, and simply aren’t functional. The workshop focuses on helping participants.
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