"Writing User Manuals"
Course Description

As you know, but your team’s user manuals directly affect your company’s operations and end-users. Clear, concise, easy-to-read manuals mean fewer calls to customer support, which saves your firm time and money. Consider as well that the user manuals your team produces are a direct reflection of how your business operates and how well your team knows its stuff. Bottom line: poorly written user manuals cost time and money and can derail relationships you have with your customers.

Our customized onsite workshop training teaches your team how to plan and write user manuals that are easy to use.

The Hurley Write Difference

We customize all of our workshops using your team’s or organization’s writing examples. Our proven process will ensure that your team has the strategies to write effective documents.

Hurley Write ...
  • Instructors are experts—they have extensive backgrounds in the science of giving effective presentations

  • Focuses on your team’s needs in terms of creating and delivering effective presentations

  • Provides a team experience to ensure ongoing collaboration and learning

  • Provides ongoing support after the workshop to ensure concepts are applied in meaningful ways

Hurley Write Does NOT ...
  • Use “talking heads” as instructors who lack knowledge about presentations

  • Use a cookie-cutter approach to address your team’s presentation needs

  • Offer a “one-and-done” workshop with no follow-up

Dillard's
Department of the Army
Covidien
ConAgra Foods