"Writing Effective Letters"
How well does your team use letters to communicate with clients and internal stakeholders? Does your team complain that recipients of their letters often fail to take the action that’s required and do it on time? Chances are, it’s not that the client or internal stakeholder doesn’t want to take the action, it’s that your team’s letters are unclear about what’s required, how the reader should fulfill the action, and when they’re supposed to get it done.
Our customized onsite workshop will teach your team how to write letters that are to the point and that provide clear direction for readers. We’ll teach your team strategies to write good news, bad news, and neutral news letters.