Tone, Style, Register, and Voice: Their Role in US Business Writing

Ensure your team knows everything they need to about US business writing.

Our Courses are Customized for Your Team.

Contact us to get a personalized quote

US business writing is widely perceived as direct and straightforward. While this is generally true, the formality and directness of business writing depends on readers, the subject matter, the purpose of the document, and the situation. In this workshop, participants will learn about the impact of context and how to develop appropriate communication responses.

Choose How to Take the Course:

In our instructor-led, customized onsite workshop, your team of non-native speakers will learn strategies to write documents that native English speakers will find easy to read and understand. The onsite courses are hosted at your facility and offered in one-, two-, or three-day sessions.

Learn more about onsite training here.

Course Objectives:

  • Understand concepts of style, register, tone, and voice
  • Differentiate the role style, register, tone, and voice play in business writing
  • Use formal and informal business writing
  • Demonstrate use of indirect speech patterns for making requests and recommendations
  • Use non-discriminatory language in workplace writing

In our instructor-led, customized virtual workshop, your team of non-native speakers will learn strategies to write documents that native English speakers will find easy to read and understand. These virtual sessions are offered in one-, two-, or three-hour sessions.

Learn more about virtual training here.

Course Objectives:

  • Understand concepts of style, register, tone, and voice
  • Differentiate the role style, register, tone, and voice play in business writing
  • Use formal and informal business writing
  • Demonstrate use of indirect speech patterns for making requests and recommendations
  • Use non-discriminatory language in workplace writing
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Very informative and fun. Thanks for a great workshop. We put the strategies you gave us to use right away. Thanks again!

Beth N.
- Verified Course Attendee

What To Expect

Before the Course

  • A deep dive by our analysts into your team’s documents
  • A customized proposal that outlines the topics we propose to cover based on this analysis
  • A discovery/planning call to ensure that our plan meets your vision
  • Pre- and post-class assessment (depending on the package you choose)

During the Course

  • In-class exercises that give participants opportunities to apply concepts
  • Breakout sessions in which participants work collaboratively to apply concepts and solve writing problems
  • Examples of your team’s rewritten workplace samples to illustrate concepts
  • Real-time feedback from the instructor on breakouts
  • Micro-learning sessions
  • Socratic discussion
  • Opportunities for participants to ask questions

After the course

Depending which option you choose, your team can expect:

  • Scores on their’ post-class assessment
  • Access to our digital library, which includes short videos, quizzes, and other resources
  • Access to Option 1 of one of our online courses
  • Office hours, so that participants can meet with the instructor, share work, and get personalized feedback
  • Forums, which is a chat room that participants can use to ask questions and get answers from our team of writing professionals
  • Personalized coaching and feedback

Why Improve Your Team’s Business Writing Skills?

Communicating effectively in English as a non-native speaker can be challenging, but isn’t impossible. In our customized workshops, your team will learn the skills needed to master writing business documents in English.

Clearer Communication

Better Documents

Your team will learn how to write targeted and more concise, precise business documents.

Projects that Meet Deadlines

Learning proven strategies to plan and write any document in English will help your team to meet project timelines while producing useful documents.

Increased Efficiency

When your team has the right tools, they’ll write better documents in less time, saving time, money, and resources.