"Business Communication Class for Professionals" Course

Business communication class essentials for modern-day professionals.

Our Courses are Customized for Your Team.

This business communication class uncovers the obstacles to effective communication and teaches strategies to overcome them. Participants will learn the most effective communication mediums and how to use them, how to make the most of questions, and how to actively listen and paraphrase in this business communication class.

Choose How to Take the Course:

In our instructor-led, customized onsite workshop, "Business Communication for Professionals," your team will learn strategies to communicate more effectively, regardless of the medium. The onsite workshops are hosted at your facility and offered in one-, two-, or three-day sessions.

Learn more about onsite training here.

Course Objectives:

  • Implement active listening strategies
  • Determine the obstacles that are interfering with messaging
  • Analyze audiences and determine the outcome

In our instructor-led, customized onsite workshop, "Business Communication for Professionals," your team will learn strategies to communicate more effectively, regardless of the medium. The onsite workshops are hosted at your facility and offered in one-, two-, or three-day sessions.

Learn more about virtual training here.

Course Objectives:

  • Implement active listening strategies
  • Determine the obstacles that are interfering with messaging
  • Analyze audiences and determine the outcome
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I enjoyed the class and took away some really great tips on how I can improve my business and personal communications.

Monica C.
- Verified Course Attendee

What To Expect

Before the Course

  • A deep dive by our analysts into your team’s documents
  • A customized proposal that outlines the topics we propose to cover based on this analysis
  • A discovery/planning call to ensure that our plan meets your vision
  • Pre- and post-class assessment (depending on the package you choose)

During the Course

  • In-class exercises that give participants opportunities to apply concepts
  • Breakout sessions in which participants work collaboratively to apply concepts and solve writing problems
  • Examples of your team’s rewritten workplace samples to illustrate concepts
  • Real-time feedback from the instructor on breakouts
  • Micro-learning sessions
  • Socratic discussion
  • Opportunities for participants to ask questions

After the course

Depending which option you choose, your team can expect:

  • Scores on their’ post-class assessment
  • Access to our digital library, which includes short videos, quizzes, and other resources
  • Access to Option 1 of one of our online courses
  • Office hours, so that participants can meet with the instructor, share work, and get personalized feedback
  • Forums, which is a chat room that participants can use to ask questions and get answers from our team of writing professionals
  • Personalized coaching and feedback

Why Improve Your Team’s Communication Skills?

Strong communication skills help establish a professional and productive workplace and lead to both business and individual success. In our communication course, your team will learn strategies to overcome communication obstacles, learn the value of asking questions, and how to actively listen.

Clearer Communication

Clearer, More Engaging Communication

Your team will learn how to choose the best medium to clearly present their ideas, leading to more productive collaboration.

More Effective Communication

By learning how to connect with audiences — whether peers, supervisors, or customers — your team will build confidence and deliver information so that it’s impactful.

Improved Listening Skills

Your team will learn the value of asking questions and practice active listening and paraphrasing techniques to make anyone they communicate with feel heard.