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Pam Hurley was asked to tailor a short writing seminar to address the specific client communication needs of our technical staff based on writing samples. Samples included a newsletter, business letters, email, and procedure documentation. She delivered a splendid presentation focusing on more effective communication styles and language. Her interactive and engaging delivery was extremely effective. Even our most accomplished authors learned a few techniques to more efficiently and effectively communicate the same material. Great value-added training. -- Manager, Northrup Grumman |
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technical writing
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- Understanding format
- Organizing appropriately
- Using
charts, graphs and tables
- Understanding format and
organization
- Understanding formality requirements
- Assessing the audience
- Understanding the document's
purpose
- Ensuring readability
- Using language concisely
and precisely
- Writing to meet readers'
needs and use
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- Writing SOPs
- Writing Emails
- Writing User
Manuals
- Writing Minutes
- Writing Letters and Memos
- Writing Formal and Informal
Reports
- Thinking Critically to Write
Effectively
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